2026 How to Use Suica & Kitaca in Sapporo: A Complete Guide for International Visitors

suica kitaca how to use
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1. What Are Suica and Kitaca? 🎫

If you are visiting Sapporo or anywhere in Japan, using an IC card makes traveling easier and faster. The two most popular options in Hokkaido are Suica and Kitaca.


1-1. Overview of Japanese IC Cards

  • IC cards are rechargeable smart cards used to pay for public transportation (subway, trains, buses) and even shopping at convenience stores.
  • The most famous IC cards in Japan include SuicaPASMOKitacaICOCA, and others.
  • All major cards are compatible thanks to a nationwide mutual usage system, which means you can use a Suica card issued in Tokyo in Sapporo and vice versa.

1-2. Which Cards Can You Use in Sapporo?

  • Suica: Originally issued by JR East in Tokyo, Suica works perfectly in Sapporo subways, JR trains, streetcars, and buses.
  • Kitaca: This is the local version issued by JR Hokkaido, mainly promoted for use across Hokkaido but also usable nationwide.
  • SAPICA: Another card used on Sapporo subways and buses, but SAPICA does not work outside Hokkaido, making Suica and Kitaca more flexible for most travelers.

👉 Tip: For short-term tourists, Suica or Kitaca are the best options because you can use them in other cities like Tokyo, Kyoto, and Osaka.


1-3. What’s the Difference Between Kitaca and SAPICA?

FeatureKitacaSAPICA
Issued byJR HokkaidoSapporo City Transportation Bureau
Can use nationwide?✅ Yes (compatible with Suica and others)❌ No (only in Sapporo area)
Where to buyJR stations in HokkaidoSapporo Subway stations
Good for tourists?✅ Best choice➖ Limited to Sapporo

In summary, Kitaca and Suica are your smart, flexible travel companions for visiting Sapporo and traveling around Japan.


2. Where to Get a Suica or Kitaca Card 🛒

Getting your IC card is simple and convenient in Sapporo. Here’s how to buy a Suica or Kitaca and start using it right away.


2-1. Where to Buy (JR Station, Airport, Ticket Machines)

  • JR Stations: You can buy a Kitaca or Suica card at any JR Hokkaido ticket office (Midori-no-Madoguchi) or ticket machine.
  • New Chitose Airport: After arriving in Hokkaido, you can get your card at the JR ticket counter in the airport station.
  • Ticket Vending Machines: Most machines have an English language option, making it easy to purchase and charge your card yourself.

💡 Tip: Buy your IC card before you leave the airport to avoid lines at Sapporo Station.


2-2. Welcome Suica: The Best Option for Tourists?

  • Welcome Suica is a special Suica card designed for short-term visitors.
  • Valid for 28 days with no deposit required—just pay for the value you load.
  • Currently issued only in Tokyo area, but you can use it anywhere in Japan, including Sapporo.
  • If you plan to start your trip in Tokyo, this may be the most convenient option.

2-3. Cost and Deposit Information

Card TypeDepositInitial LoadTotal Cost at Purchase
Regular Suica¥500 deposit¥1,500 value¥2,000
Kitaca¥500 deposit¥1,500 value¥2,000
Welcome SuicaNo depositPay as you loadFlexible
  • Regular Suica and Kitaca require a ¥500 deposit, refundable when you return the card (minus a ¥220 handling fee).
  • You can top up (recharge) anytime at stations and convenience stores.

3. How to Use Suica/Kitaca in Sapporo 🚌🚃

Using your Suica or Kitaca card in Sapporo is very easy. Here’s everything you need to know to travel smoothly.


3-1. Subway, JR Trains, Streetcars (Tram), Buses

  • Subway: Just touch your card on the reader at the ticket gate. The fare is automatically deducted.
  • JR Trains: Same process—tap your card when you enter and exit the station.
  • Streetcars (Tram): Enter through the back door, tap your card when you get off at the front.
  • Buses: Tap your card when boarding and again when exiting.

💡 Tip: Always check your remaining balance on the screen after tapping.


3-2. Touch & Go: How Ticket Gates Work

  • You don’t need a paper ticket.
  • Simply touch your Suica or Kitaca on the blue or orange reader.
  • If you don’t have enough balance, the gate will close and you’ll hear a beep.→ In that case, use the fare adjustment machine next to the gates.

3-3. Where Else You Can Use It (Convenience Stores, Shops)

  • Convenience Stores: 7-Eleven, Lawson, FamilyMart—almost all accept IC cards.
  • Vending Machines: Many drink machines accept Suica and Kitaca.
  • Restaurants & Shops: Look for the IC card logo near the register.

👉 Tip: You can also use Suica/Kitaca in other cities, making it a perfect all-in-one travel card.



4. How to Recharge (Top Up) Your Card 💰

Keeping your Suica or Kitaca charged is simple. Here’s how to add money and keep your travels smooth.


4-1. Recharge at Machines, Stations, Convenience Stores

  • Ticket Machines: Use any JR or subway ticket machine with the IC card logo.
    • Select “Charge” on the screen.
    • Insert your card.
    • Insert cash (bills or coins).
    • Confirm and complete.
  • Station Counters: Staff can recharge your card for you—just show it and say “Charge, please.”
  • Convenience Stores: Lawson, FamilyMart, and 7-Eleven can recharge your card at the cashier.

4-2. Minimum/Maximum Balance & Smart Tips

  • Minimum Recharge Amount: Usually ¥1,000.
  • Maximum Balance: ¥20,000.
  • Tip: Always keep a ¥1,000–¥2,000 balance, especially if you plan to ride JR trains or buses multiple times.

4-3. Can You Use Credit Cards to Recharge?

  • At ticket machines: Cash only.
  • Some convenience stores may allow credit card top-ups, but most require cash.
  • To avoid problems, always have some yen in hand.

💡 Pro Tip: If you are using Welcome Suica, you can recharge the same way—just remember it expires after 28 days.


5. What Happens If You Run Out of Balance? ⚠️

Don’t worry if your card runs low—there are easy ways to handle it.


5-1. Fare Adjustment Machines

  • If you don’t have enough money, the ticket gate will close with a beep.
  • Look for the Fare Adjustment Machine (精算機) next to the gates.
  • Insert your card.
  • The screen will show how much you owe.
  • Pay the difference with cash.
  • The machine updates your balance automatically.

5-2. Handling Insufficient Funds on the Bus

  • If your card doesn’t have enough balance when exiting the bus:
    • Tell the driver “Charge please” or show your card.
    • Pay the remaining fare in cash.
    • You can also recharge at the bus payment machine (if available).

💡 Tip: Always check your balance when you tap in!


5-3. Lost Card and Refund Procedures

  • Suica / Kitaca:
    • If registered (named cards), you can report it lost at JR counters.
    • A new card can be issued with the remaining balance.
  • Welcome Suica:
    • Not refundable if lost—treat it like cash.
  • To get your deposit refund:
    • Return your Suica or Kitaca at any JR ticket counter.
    • ¥500 deposit refunded minus ¥220 handling fee.

6. Suica and Kitaca in Other Cities ✈️

One of the best features of Suica and Kitaca is that you can use them across Japan, not just in Sapporo.


6-1. Using Suica Nationwide (Tokyo, Osaka, Kyoto)

  • Suica is accepted in almost all major cities:
    • Tokyo (JR, subways, buses)
    • Osaka (JR and many private lines)
    • Kyoto
    • Nagoya
  • You can tap and go just like in Sapporo—no need to buy separate cards.
  • Shopping, vending machines, and convenience stores nationwide accept Suica.

💡 Tip: If you travel to Tokyo, your balance and transaction history stay the same.


6-2. Using Kitaca Outside Hokkaido

  • Kitaca is fully compatible with Suica and other IC cards.
  • You can use Kitaca in:
    • Tokyo (Suica area)
    • Osaka (ICOCA area)
    • Nagoya (TOICA area)
    • Fukuoka (SUGOCA area)
  • Just tap as you normally would—no extra setup is needed.
  • However, note that Kitaca doesn’t work on Shinkansen ticket gates (you still need a separate reserved seat ticket).

👉 Summary: Whether you choose Suica or Kitaca, one card covers nearly all your travels in Japan, making it the most convenient payment solution.


7. Summary: Travel Smarter with IC Cards in Japan 📝

Suica and Kitaca are the simplest way to explore Sapporo and the rest of Japan. Whether you’re visiting for a few days or a longer trip, these rechargeable IC cards help you save time, avoid ticket machines, and enjoy a cashless experience.


✅ Key Takeaways

  • Where to Buy: JR stations, ticket machines, airports, convenience stores.
  • Where to Use: Subways, JR trains, streetcars, buses, shops, vending machines.
  • Recharge Anytime: At stations or convenience stores.
  • Nationwide Compatibility: Use the same card in Tokyo, Osaka, Kyoto, and more.
  • Recommended for Visitors: Choose Suica or Kitaca over SAPICA for flexibility.

Whether you choose a SuicaKitaca, or Welcome Suica, having an IC card will make your trip smoother and more convenient.

Enjoy your journey through Sapporo and beyond—travel smart and explore more! 🌟


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